Refund policy
Return Conditions
A product is eligible for return or exchange if it:
- Is unused and in the same condition as when received.
- Is in the original, undamaged packaging.
- Is complete with all accessories and documentation.
If a product does not fully meet these conditions, Tactical Supply may charge costs of up to 75% of the new price, depending on the condition of the item.
Return Costs
Return costs amount to approximately €5 per shipment. These will be deducted from your return request.
Refund
Upon receipt and inspection, you will receive a confirmation by email. Upon approval, we will refund the purchase amount (including shipping costs) within 2-3 business days.